If for some reason, you are not satisfied with your Rugsandbeyond.com product, we may accept returns for account credit only. For this purpose we must receive the merchandise within 14 days from the date it was shipped to you. Please ensure the carpet is not used and is returned in the exact condition, it was delivered in. Cost of shipping the carpet for exchange/return purposes will be borne by the customer.
In some cases, professional photographs shot even in the highest resolution, may not do justice to the color/design of the carpet. If you wish to receive more photographs of the carpet from different angles/back of the carpet etc, please do not hesitate to email us at email@example.com with the subject "more photos required" and we shall immediately do the needful.
We do not provide refund for any goods sold. Carpets once sold can only be exchanged for replacement or for store credit, if they meet our terms and conditions.
If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately. Please note the following terms and conditions incase of return of goods: